SupremeStay Help Center
From the first booking to the end of the day. Search below, or browse by category.
Find your way around SupremeStay and set the property up for its first booking.
The daily reception workflow: arrivals, departures, room status and shift notes.
Create, change, move and group bookings across the calendar and the reservation list.
Guest profiles, company customers, history and guest documents.
Rooms, room types, cleaning status, maintenance and bookable shared resources.
See all 7 articles →The ledger, charges, payments, invoices, taxes and accounting periods.
- Accounting
- Charges view
- Invoices and receipts
- Ledger view
- Online payments and card handling
- Payment Methods
Rate plans, seasonal pricing, coupons, competitor rates and revenue planning.
Restaurant operations, the point of sale, menu items, tables and printers.
- Food categories and items
- Point of Sale settings
- POS operations
- Printers and kitchen routing
- Restaurant
- Special requests and modifiers
The guest app, chat, transport, digital signage and everything guests see.
See all 15 articles →Your direct booking website, channel manager connections and the external API.
- Booking engine — AI settings
- Booking engine — Check-in questions
- Booking engine — General
- Booking engine — Text
- Booking engine — Theme
- Booking Engine Settings
Every report family, what each report answers, and how to export it.
- Daily Reports
- Exporting reports
- Financial Reports
- Housekeeping Reports
- Occupancy Reports
- POS Reports
Property settings, users and permissions, policies, tags and communication.
See all 10 articles →Your own profile, the subscription plan, invoices from us, and how to get help.