Payments view

The Payments view displays all payments received from guests within the selected date range. This includes regular payments, deposits, and refunds.

• Search:
  • Use the search field to quickly find specific payments by guest name, reservation ID, or notes.
• Group By:
  • Organize payments by different criteria such as date, reservation, billing group, payment type, or payment method. This helps track payment patterns and reconcile accounts.
• Advanced Filters:
  • Date Range: Filter payments by the date they were recorded. This is always required.
  • Payment Type: Filter by payment, deposit, or refund.
  • Payment Method: Filter by cash, credit card, bank transfer, or other methods.
  • Balance Status: Filter to show only reservations with outstanding balances, credits, or fully settled accounts.
  • Voided Status: Filter to include or exclude voided payments.
  • Reservation Status: Filter by the current status of the associated reservation.
  • Amount Range: Filter payments within a specific amount range.
  • Created By: Filter by the staff member who recorded the payment.
• Payment Details:
  • Each payment displays the date, reservation ID, guest name, payment type, payment method, amount, notes, and status. Refunds are displayed with negative amounts in red. Click on the reservation ID to view the full reservation details. Click on the guest name to view the customer profile.
• Financial Summary:
  • When grouped by reservation or billing group, each group header displays the total charges, total payments, and current balance for that reservation.