Transport

Airport transfers and rides: requests, drivers and status tracking.

The transport feature helps guests quickly request transportation from the hotel. When a guest presses the “Pick Up” button, hotel staff immediately receive an alert showing the guest’s exact location. Staff can then quickly arrange for a driver to pick up the guest.

Transportation requests move through clear stages to keep everyone informed:

  • Pending: The guest has requested a pick-up and is waiting for the hotel to assign a driver.
  • Driver Accepted: A driver has been assigned, confirmed the request, and is on the way.
  • Picked Up: The driver has arrived and picked up the guest.
  • Completed: The guest has safely reached their destination, and the transportation request is successfully finished.
  • Canceled: The pick-up request has been canceled by the guest or hotel staff.

This simple and efficient process ensures guests receive quick transportation services, and hotel staff can easily manage and track every ride request.

Still stuck? Email support@supremestay.com Back to Guest Experience