Hotel Guide

The PDF guests read in the guest app — what to put in it and how to replace it.

The hotel guide is the in-room directory, delivered through the guest app instead of a folder on the desk. It is a single PDF that you upload in Theme Settings → Hotel Guide.

Uploading it

  1. Theme Settings → Hotel Guide.
  2. Choose file and pick your PDF.
  3. Save.

The new file replaces the old one immediately, for every guest — there is no version history, so keep your own copy of the source document.

What belongs in it

The guide is the place for everything that does not change from guest to guest and does not fit a widget:

  • Wi-Fi details, and how to connect
  • Restaurant and bar hours
  • Room service and how to order
  • Laundry, spa, gym, pool — what there is and when it is open
  • House rules: smoking, noise, pets, visitors
  • Emergency information, fire exits, safe instructions
  • Useful numbers: reception, taxi, hospital

Anything that does change per guest — breakfast, check-in messages, housekeeping requests — has its own screen in Theme Settings and should not be duplicated in the guide.

Still stuck? Email support@supremestay.com Back to Guest Experience