Housekeeping requests

The Housekeeping section of the guest app allows guests to conveniently communicate their room cleaning preferences to the housekeeping team digitally, enhancing their stay experience. Guests can quickly choose between two options:

• “Make Up My Room” – Guests can request housekeeping service for their room.
• “Do Not Disturb” – Guests can indicate they do not wish to be disturbed.

Additionally, guests can leave personalized notes or specific instructions for housekeeping staff. The property can also customize the visual appearance of this section by uploading a suitable background image that reflects the hotel’s branding. This helps provide a seamless and intuitive experience for guests during their stay.

What staff see on the other side of these requests is covered in Housekeeping.