Subscription

The plan your property is on, switching between properties, and what a plan controls.

Your subscription is the property itself. Everything in SupremeStay — rooms, reservations, guests, reports, users — belongs to one subscription, and nothing is shared between them.

Switching between properties

One account can belong to several properties. The property name at the top of the page is a picker: choose another and the whole workspace switches to it, including the sidebar, which is rebuilt for that property’s modules and booking engines.

Roles are per property. Being Management at one property does not make you Management at another.

What the plan decides

The billing package sets which modules your property may switch on in Settings → General → System modules, and how many rooms you may create. A module that is not in your plan cannot be enabled there.

If a module you expect is missing, it is either not in your plan, or it is in the plan but switched off — check Settings → General first.

Invoices and payment

Invoices from SupremeStay, the payment method they are charged to, and plan changes are all covered in Billing.

Still stuck? Email support@supremestay.com Back to Account, Subscription & Support