Settings overview

Settings is where the property itself is configured: what you sell, what it costs, who can see it, and what guests are told. Most of it is set up once and then left alone.

Settings is reachable by owners and managers. Receptionists, housekeepers and drivers do not see it.

Property and people

• General settings — property name, address, currency, time zone and check-in times.
• Users — inviting staff, assigning roles and controlling module permissions.
• Policies — cancellation, no-show, payment and check-in policies.
• Tags — colour-coded labels for reservations, guests and rooms.

What you sell

• Room Types and Rooms — the inventory itself.
• Amenities — what each room type includes.
• Extras — sellable add-ons such as breakfast, transfers and spa treatments.
• Shared Resources — meeting rooms, spa rooms, courts and vehicles.

What it costs

• Rates, Master Rates and Seasonal Rates — the pricing structure.
• Discount Coupons — promotional codes.
• Taxes and Fees — percentage and per-night taxes and service charges.
• Payment Methods — the methods staff can select.
• Accounting — accounting periods and the closing schedule.

Where bookings come from

• Reservation Sources — channels, agents and walk-ins.
• Integrations — third-party services SupremeStay connects to.

What guests are told

• Communication — email and SMS templates and the shared footer.
• Notifications — which events raise an alert, and for whom.
• Guest ratings — the questions guests are asked after their stay.

Other modules

• Point of Sale settings — how the POS is configured.
• Theme Settings overview — the guest-facing look of each module.