Customer Details
A single customer profile, their stay history and their outstanding balance.
Reservation History
Here you can view all previous and current reservations made by the guest. It displays essential booking details such as arrival and departure dates, length of stay (nights), reservation number, and room number. Staff can easily track the guest’s stay history, helping to provide personalized service during future visits.
Printing Options
Hotel staff can print guest records and transaction details easily. The system provides flexible printing options, allowing staff to choose whether to include reservation history or payment details in the printed document. This feature supports streamlined record-keeping and document preparation for check-in/check-out procedures.
Customer Information
This section provides detailed personal information of the guest. It includes the guest’s full name, type and number of identification (Passport or ID card), gender, email, phone number, preferred room type, complete address including city, country, and zip code, date of birth, and customer type (Individual or Company). Hotel staff can edit or update this information at any time to ensure accuracy.
Payments and Charges
This area summarizes financial transactions related to each reservation made by the guest. It includes details like room charges, additional charges (extras such as minibar, airport shuttle), discounts applied, the total amount payable, and outstanding balance. Staff can quickly verify the guest’s payment status and handle billing queries efficiently.