Housekeeping Reports

Two reports, both historical. Neither of them is the live board — for the current state of every room, and for changing it, use Housekeeping. These answer what has happened over a period, and both take the standard Period filter and download as CSV or PDF.

• Housekeeping Report:
  • Cleaning throughput, one row per room. Summary cards give Total rooms cleaned, Rooms cleaned per day, Average per day and Top cleaner, and a Room type filter narrows it to one type. Columns: room number, room type, times cleaned, last cleaned and cleaned by. The times-cleaned column is the workload measure — it counts every time the room was marked clean in the period, so a room turned over eight times in a month cost eight cleans regardless of how many nights it sold. Read it against occupancy to see which room types are cheap to run and which are not: two short stays produce twice the cleaning of one two-night stay for the same room nights. Cleaned by attributes the work to a member of staff, which makes this a staffing report as much as a cleaning one.
• Maintenance Report:
  • Every repair logged in the period, across all rooms. Summary cards give Total records, Rooms maintained, Most maintained room and Latest maintenance date, with a Maintenance events per day chart. Columns: room, date and description. Most maintained room is the figure worth acting on: a room that keeps coming back is either genuinely failing or being patched when it should be properly fixed, and this is the report that makes that visible before it turns into a run of bad reviews. Entries are created against each room under Maintenance and blocked rooms, so the descriptions are only as useful as the wording whoever logged them chose.

Rooms taken off sale, with the reason and the nights lost, are reported separately under Reservation Reports as Blocked Rooms.